prismaraojas Contact Us

Terms & Conditions

Effective Date: February 19, 2026

1. Definitions

In these Terms and Conditions:

2. Acceptance of Terms

By making a booking, accessing our website, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

These terms constitute a legally binding agreement between you and prismaraojas. Booking confirmation serves as acceptance of all terms outlined here and in the rental agreement provided at handover.

Users must be at least 25 years of age to rent vehicles from prismaraojas and possess a valid driving licence recognized in Singapore.

3. Service Description

prismaraojas provides luxury vehicle rental services in Singapore across three tiers:

Services include vehicle rental, comprehensive coverage, 24-hour support during rentals, and tier-specific extras as described in booking materials.

Vehicle availability is subject to booking confirmation. We reserve the right to substitute comparable vehicles if the requested vehicle becomes unavailable due to circumstances beyond our control.

4. Booking and Reservation

4.1 Booking Process

Bookings can be made through our website, email, or phone. All bookings are subject to availability and confirmation by prismaraojas.

4.2 Required Information

At booking, you must provide:

4.3 Minimum Rental Periods

4.4 Booking Modifications

Modifications to confirmed bookings must be requested at least 48 hours before the scheduled handover time. We will accommodate changes where possible, subject to vehicle availability.

5. Payment Terms

5.1 Pricing

All prices are quoted in Singapore Dollars (SGD) and include:

5.2 Payment Schedule

Payment terms:

5.3 Security Deposit

A refundable security deposit is required at vehicle handover. Amount varies by tier:

Deposits are returned within 7 business days after vehicle return and inspection, less any charges for damage, late return, or violations.

6. User Responsibilities

6.1 Driver Requirements

All drivers must:

6.2 Prohibited Uses

Vehicles must not be used for:

6.3 Vehicle Care

Users must:

7. Coverage and Liability

7.1 Included Coverage

All rentals include comprehensive coverage providing:

7.2 User Liability

Users remain liable for:

7.3 Accident Procedures

In case of accident, users must immediately contact our 24-hour support line, obtain police report if required, and not admit liability without our authorization.

8. Cancellation and Refund Policy

8.1 Cancellation by User

8.2 Cancellation by prismaraojas

We reserve the right to cancel bookings if:

If we cancel, you receive full refund of all payments. We will attempt to provide comparable substitute vehicle.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of prismaraojas and protected by intellectual property laws.

Users are granted a limited licence to access and use the website for booking purposes only. Reproduction, distribution, or commercial use of website content without written permission is prohibited.

Professional photographs taken during Crown Jewel Experience may be used by clients for personal purposes only.

10. Disclaimers

10.1 Service Provision

While we strive to maintain high standards, services are provided on an "as is" basis. We do not guarantee specific vehicle models will be available, though comparable alternatives will be offered if needed.

10.2 Professional Advice

Information provided about vehicles or driving recommendations does not constitute professional advice. Users should exercise their own judgment regarding vehicle operation and route selection.

11. Limitation of Liability

prismaraojas's liability is limited to the rental fee paid. We are not liable for:

This limitation does not affect liability that cannot be excluded under Singapore law.

12. Indemnification

Users agree to indemnify prismaraojas against all claims, damages, and expenses arising from:

13. Termination

We may terminate rentals immediately if:

Upon termination, user must return vehicle immediately. No refund will be provided for early termination due to violation.

14. Dispute Resolution

14.1 Governing Law

These terms are governed by the laws of Singapore. Any disputes will be subject to the exclusive jurisdiction of Singapore courts.

14.2 Informal Resolution

Before initiating formal proceedings, parties agree to attempt informal resolution through direct communication. Contact [email protected] with dispute details.

14.3 Mediation

If informal resolution fails, parties may agree to mediation through the Singapore Mediation Centre before pursuing litigation.

15. General Provisions

15.1 Entire Agreement

These terms, together with the rental agreement provided at handover, constitute the complete agreement between parties.

15.2 Severability

If any provision is found unenforceable, remaining provisions remain in full effect.

15.3 Waiver

Failure to enforce any provision does not constitute waiver of that or any other provision.

15.4 Assignment

Users may not assign rights or obligations under this agreement. prismaraojas may assign or transfer rights to third parties.

16. Changes to Terms

We reserve the right to modify these terms at any time. Changes become effective upon posting to our website. Material changes will be communicated to users with active bookings.

Continued use of services after changes constitutes acceptance of modified terms. Users who do not agree with changes may cancel bookings according to our cancellation policy.

17. Contact Information

For questions about these Terms and Conditions:

Legal Department

prismaraojas

Email: [email protected]

Phone: +65 6831 2476

Address: 200 Victoria Street, #14-07, Singapore 188021

These Terms and Conditions are effective from February 19, 2026 and apply to all bookings made on or after this date.